Installation and service for pharmacy robots

KramaPharm covers the entire deployment process: from adapting to your pharmacy’s layout, to setting up data exchange, to training your team. Our remote maintenance system ensures uninterrupted operations and protects your investment.
Based on an assessment of your pharmacy’s space and workflow, we develop a precise placement and connection plan.
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Planning and manufacturing

KramaPharm engineer planning pharmacy robot layout at workstation
Engineers configure data exchange with your pharmacy management software, and your staff receives hands-on training for confident use from day one.

Delivery and installation

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Thanks to the modular design and factory pre-assembly of key components, on-site installation takes 7 days or less.
KramaPharm delivery van transporting pharmacy robot equipment
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Integration and intensive training

KramaPharm engineer training pharmacy staff on robot operation
Our engineers handle installation, integration, and intensive training so you can start quickly.

KramaPharm installation process

Using gravity-fed principles reduces the number of complex mechanisms, ensuring high reliability and lowering operational costs.
Pharmacist interacting with KramaPharm robot with auto-locked moving parts

Machine reliability

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Close-up of KramaPharm dispensing robot internal mechanism
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The system automatically locks moving parts when doors are opened, providing complete protection for your team while operating the robot.

Staff safety

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Manual access to medication guarantees continuous customer service even during a power failure.

Uninterrupted operation during power outages

Manual medicine access inside KramaPharm robot during power outage
The KramaPharm design is built for a service life of 10+ years.

Reliability and safety

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KramaPharm service team arriving at pharmacy for technical support
The system monitors component status to ensure stable equipment performance and uninterrupted customer service.
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Remote maintenance

KramaPharm robot transmitting real-time operational data remotely
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Annual predictive maintenance ensures reliable and productive operation of the KramaPharm unit for years to come.

Predictive maintenance

KramaPharm technician performing scheduled pharmacy robot maintenance
Technical support with transparent post-warranty terms keeps your pharmacy running confidently around the clock.

Service 24/7

Remote maintenance and regular service guarantee continuous operation and protect your investment.

Service support